If for any reason you are dissatisfied with your order, please contact timelessessentialsinc@gmail.com and the Support Team will work with you to find a solution. Due to the nature of our products and for hygiene reasons, we are not allowed to accept physical returns. However, we will offer a replacement item or a refund in certain circumstances if contacted within 5 days of receiving your order.

Your satisfaction is our top priority, so we will do what it takes to ensure your happiness with every purchase!